Forgot your Password - Call helpdesk to receive a default Password.
Upon successful Login, Complete your Profile, Ensure you give correct E Mail Id, Mobile Number and PAN, since an E mail Verification link and a secret Verification Code will be sent to your E Mail and your Mobile Number respectively.
Ensure that you have not done any other (New User or Transporter) Sign Up process with the E Mail Id and Mobile Number with which you wish to update your Profile, also refer do's and don'ts of "Existing User Sign Up" process.
Ensure that E Mail Id and Mobile Number you enter does not belong to an Individual in case of corporate or is not frequently Changed or Updated in other cases.
Upon Successful completion of Your Profile, You can only Login with your E Mail Id.
New Dealer Sign Up
New Dealer? - Use "New User Sign Up" Process.
Already have a TIN and did not have a Web portal account - Please sign Up with "Do you have TIN" as "Yes" and enter your TIN details on the New User Sign Up Page, this will directly map your E Mail Id with your existing TIN.
Already have a TIN and had a Web portal account in Version-1 Web portal, please do not use "New User Sign Up", instead directly Login with your TIN and existing password.
Transporter Sign Up
Already have portal account in version-1, directly login with your version -1 credentials.